Board Member Biography
Elizabeth Dunphy, Senior Vice President of Operations and Servicing is the point person for health promotion and oversight of account and implementation management, billing administration, and the call center.
She also plays a pivotal part in ensuring employer and member engagement of the Vitality program from implementation to administration. Elizabeth joined the Operations team in 2000, and during her tenure, she has worked in various roles, including successfully designing and executing a comprehensive suite of member education tools which comprise web-based, audio, and print product tutorials to enhance the member experience.
With over 20 years in the health care industry, Elizabeth is adept at helping clients easily navigate through the process of incorporating a wellness component to their existing health plan.